WhatsApp has been struggling with the growing spread of false news for some time, and professional help has been sought to solve this problem, in order to protect users from disinformation.
It is true that the interpretation of the news depends on the level of education and digital literacy, but the elimination of false content is, however, a cheaper solution than that which would include education for the entire Internet population. Rumors, disinformation and fraud have found fertile soil on social platforms, and while some successfully fight against this phenomenon, WhatsApp largely lags behind. In developed countries, this application is mainly used for exchanging private messages, but it also has other functions in developing countries, and is also used as a social network. So it's not unusual for users in these areas to join groups that have several hundred members as well. The number of members in a single group is limited to 256 users, but this does not mean that one user can not join a larger number of groups dealing with the same topic.
The problem is also that the messages are encrypted, so they can be read only by those for whom it is intended, which creates the perfect ambience for the spread of false news, since no one has access to the information exchanged, and therefore any check is impossible. Thus, WhatsApp can not moderate messages, so it's impossible to verify and delete false information and delete it. In countries where tension is already present on certain issues, this spread of false news can cause serious problems, and there have already been instances in which the security of those who have been the subject of false news has been threatened.
WhatsApp does not want to change the way the platform works, and moderation of messages will not be possible in the future. Measures already taken include banning users who show suspicious behavior, and limiting the number of sharing a link, and the company has now hired experts who should investigate the phenomenon of the spread of false news and find alternative ways to resolve them. There have already been some strategies, some of which are educational, like Bad News, which educates users about the ways in which false news spreads, trains them to recognize misinformation, and ways they harm society.